Signed consent on file before the first online session.

Informed consent for online sessions. Written for your profession and country, signed before the first session.

Pick your profession and country. Send the client one link. They read the consent agreement and privacy notice written for your practice and sign on their phone. The signed PDF lands in your vault, with a renewal reminder set. No more Word files in the mailbox.

Sounds familiar?

• Consent for video sessions is a Word file you email, chase and sometimes never get back.
• If a client ever complains, the proof of what you agreed is somewhere in your inbox.
• The privacy notice template you found is from another country and talks about HIPAA, not GDPR.
• Nothing reminds you when a client's consent needs refreshing after a break or a change of terms.

How it works

1. 01

   Choose your pack

   Profession and country. The consent agreement, emergency plan, recording policy and privacy notice are pre-drafted from the guidance that applies to you. Edit what you like.

2. 02

   Send one link

   The client reads and signs on any device, no account needed. A simple electronic signature with an audit trail: email, IP address, time and document hash.

3. 03

   Keep it on file

   Signed PDFs in your vault, searchable by client, with renewal reminders and a one-click export if your professional body asks.

What you get: A signed, dated consent agreement and an acknowledged privacy notice for every client, retrievable in seconds.

Who it is for

Psychotherapists, counsellors, psychologists, coaches, dietitians, physiotherapists and speech and language therapists running online sessions in the UK or EU.

Not a practice-management or video tool, and not legal advice. The packs are reviewed templates you adapt to your practice.

Pricing

One flat price, unlimited clients. No VAT is charged (French micro-entrepreneur, art. 293 B CGI).

Questions

Do I legally need a signed consent form for online sessions?

Usually not by law, but your professional body expects a clear, recorded consent and contract before you start. BACP, UKCP and HCPC say so in their guidance, and UKCP recommends a written contract for remote work. A signed document is the simplest way to prove what was agreed if a complaint comes.

Is a simple electronic signature enough?

Yes. Under eIDAS Article 25, a simple electronic signature cannot be denied legal effect in the EU or UK solely because it is electronic. For GDPR explicit consent, the EDPB accepts an online form or a confirming email, and a signature with an audit trail goes further. It is not a qualified signature, and it does not need to be.

Does GDPR require my clients to sign a consent form?

No, and TeleConsent does not pretend it does. GDPR requires you to give clients a privacy notice. Regulated health professionals usually hold notes under Article 9(2)(h), not consent. You still need explicit consent where you rely on it: recording sessions, email contact, testimonials. Coaches without a statutory duty of secrecy also need it for health-related notes. The pack keeps the notice, the agreement and the optional consents separate, as BACP recommends.

Which professions and countries at launch?

UK and France at launch, for psychotherapy, counselling, psychology, coaching and allied health. The packs draw on BACP, UKCP and HCPC guidance, the FFPP code, the French public health code on télésanté, and CNIL and ICO guidance. Ireland, the Netherlands and Germany follow founding-customer demand.

Where is the data stored?

In the EU, encrypted at rest. Your signed documents are yours: export or delete them at any time.

What happens if the product does not ship?

You are refunded in full if we have not shipped by 31 March 2027, or on request at any time before launch.